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Wednesday, May 25, 2011

NIKON SERVICE CENTER opens in SM Megamall

Columbia Digital Star Corporation's (DDSC), the exclusive distributor of Nikon products and the only authorized repair center in the Philippines, has recently opened another SERVICE CENTER in SM-Megamall. 

I see this as an effort of the Philippine distribution to better improve it's after sales service in the Philippines. I am a Nikon user myself and I welcome this development. For somebody living in Binangonan Rizal, this SM Megamall branch is definitely a strategic location.

NIKON SERVICE CENTER Megamall


Aside from product repairs, they also sell Nikon Cameras, dslr's and other gears. I visited the branch last week and requested that I take photos inside but they didn't allow me,instead, the representative said I can just take pictures outside. That after telling them that I want to blog about the place. They even added that it's not necessary since they have a website. taray!!!No VIP treatment here even for a Nikon fanatic like me.

Countless friends and FB contacts asked me as to what to buy--canon or nikon. I have always convinced them to buy Nikon. Last week, another friend asked me weather to get 1100D or D3100. I was a bit apprehensive to recommend  D3100 over the other. But what can I do, I am still a NIKON believer.

I love Nikon.Shifting to dslr has greatly improved my blogging and made me love photography. But I have always been critical of the after sales service of CDSC.
I saw it as another indication of indifference on the part of CDSC on Filipino Nikon users. I hope the opening of this branch will bridge that gap.......and send a clear message to all Pinoy Nikon users that CDSC cares for them too.


For Product Inquiries- 365 0892, 366 1873, 363 3876, 365 0927 digital_imaging@columbiadigital.net - For Camera Repair - 413 9506, 411 4692 camera_tech@columbiadigital.net
___________________
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59 comments:

  1. yun meron na ulit! sungit naman, bawal iblog hahahah

    ReplyDelete
  2. magandang balita yan na may service center na ng nikon sa mega dun sa mga naka nikon.

    para sa akin, malaking pagkakaiba yung customer service ng representative kung magpapatulong/magtatanong ka lang sa mga products nila. may mga bagay na hindi na saklaw ng ating pagbili ng kagamitan sa kanila, katulad nalang ng kung gusto mo kumuha ng larawan ng kanilang shop.

    ReplyDelete
  3. strategic talaga jan kasi dadaan ka muna sa place ko bago pumunta jan.. hehe.. dyowk!

    sana meron ka rin pa-raffle ng NIKON.. sali uli ako baka manalo na this time.. haha ;)

    ReplyDelete
  4. Ang sunget non ah!! kabadtrip. Dibale bro, hayaan mo na, baka yon ang instructions sa kanila. Baka may mga trade secrets sila sa loob.

    For me, nikon is just a brand of camera. I'm not a nikonian - I just happen to own a nikon.

    If ever canon man ang cam ko, i wouldn't complain. They make very good cameras, too.

    Pero dude, bad trip talaga na tinarayan ka. Hehehe. At lalong dapat ka mainis kung CDSC warranty yung camera mo, ang mahal kaya! Ang taas ng mark up, compared sa walang warranty.

    ReplyDelete
  5. Hello, Anton! Amf, tarush naman nila ah, Hehehe! Di lang yata nila alam kung gaano kalaki ang market ng mga bloggers at ang kayang gawin nito to improve their market, napakaraming tao ngayon ang nagbabasa nalang ng mga news and info from the internet. Malaking bagay ito para sa kanila, para malaman ng tao yung location ng service center nila. Anyway, tnx for sharing! =)

    ReplyDelete
  6. HAHAHA. Kinabog ka, ayaw pumayag. Sila na nga gagawan ng free advertisement eh. Haha.

    ReplyDelete
  7. This comment has been removed by the author.

    ReplyDelete
  8. nice info. sana sa MOA na lang.

    ReplyDelete
  9. hope they'll open a service center here in Cebu.

    ReplyDelete
  10. padzz! yes gud news sa mga nikonian!:)

    ReplyDelete
  11. ang babait kaya ng nga reps dun pumunta ako dun kahapon 10.04.11 hanap ng rubber eyecup. kaya lng walng stock but i was accommodated well...napodpod nga ata daliri ng sales rep sa kakadail sa head office nila to confim kung my available stock..

    ReplyDelete
  12. kailan daw mag open service center d2 sa davao

    ReplyDelete
  13. pede po mgtanong about sa lens ko?
    pede po bang mgpaayos ng lens dto sa customer service center nyo?

    ReplyDelete
  14. what is CDSC po?

    ReplyDelete
  15. 1week diagnostic before malamang kung ma fifix pa yung slr ko and estimate price kung magagawa pa bakit parang matagal?? but very much willing to wait sana maayos huhh

    ReplyDelete
  16. ask ko lang po kung pede pa mayos ung nikkor lens 18-105 natangal ung blade ng aperture sa loob ng lens.

    ReplyDelete
  17. pag po ba sa online seller binili ang nikon then nagkaproblema un unit, pwede ba dalhin din sa nikon service center?

    ReplyDelete
    Replies
    1. ito rin gusto ko itanong kung pwedi ba..salamat po

      Delete
  18. ask ko lang sana kung pwede pa ba maayos ang lens ng nikon coolpix S10

    ReplyDelete
  19. bumili ako ng nikon camera kasi i believe in the quality of their product pero bkit ganun after 3 months andami ng diprensya,pinaayos ko sa service center sa mega mall naayos nman pero after 1 day bumalik ulit sa dati ung diprensya nung camera..I WAS REALLY DISAPPOINTED WITH NIKON..
    \

    ReplyDelete
    Replies
    1. Wag nyo po sisihin ung brand ng camera kasi nung ginawa naman po lahat ng camera out of the philippines is maayos, na sa gumagamit po lahat yan kung maingat po kayo o hinde. :)

      Delete
  20. guys,I am in no way connected with Nikon or Nikon service center.I just blogged about the fact that they opened a service center in megamall para malaman ng iba.So if you have concerns,please go to them.Thanks so much. :)

    ReplyDelete
  21. Wag nyo po sisihin ang Brand ng Camera kasi na sa gumagamit po lahat yan kung alaga nyo po mabuti ang camera hindi po magkakaroon ng problema yan.

    kung sa online seller ka po bibili ng nikon -- sa dbgadgets.multiply.com po alam ko may nikon sealed na din sila kaya safe :)

    ReplyDelete
  22. Nikon Megamall is the worst service center. Not only did I not get value for my money, the lady in the counter (the slim one) is fucking slow. She knew I was in a hurry but she had the nerve to joke around in the back room before getting what I need.

    ReplyDelete
  23. good day... inquire lang po ako.. ayaw mag charge ng aking dharger ng bateri. quick charger MH-18a para sa battery na EN-EL3e, nari-repair ba ito jan o do i need to buy a new one? magkano po repair o magkano ang unit? pls advice asap.. ang hirap po tawagan ng mg anumber ng service center... pag nag ring pa wla sumasagot! thank you!!

    ReplyDelete
  24. good day..inquire lang po.. ayaw mag charge ng aking quick charger MH-18a, nari-repair po ba ito jan sa service center o kailangan ko na bumili ng bago? magkano po repair o magkano ang bagong unit? pls advice ASAP.. ang hirap po tumawag jan sa service center.. kung mag ring man.. wala naman sumasagot... salamat!

    ReplyDelete
  25. good pm. inquire lang po ako for my nikon. im planning to bring it there for cleaning. do i need appointment, or how long will it takes. im from quezon province pa kasi. just want to know kung makukuha ko din agad and maybe you can give me an idea kung magkano magpa clean. ung camera po ang papalinis ko. mukhang sa loob ang dust. let me hear asap po and thanks

    ReplyDelete
  26. I read so many negative comments on Nikon Service Centre SM Megamall. I have a Nikon D40 dslr camera.My friend dropped it accidentally and the shutter was not working anymore. I would like to have it fix but with all the nega comments i read I got scared bringing it to SM megamall. Any other service centers I could go to?

    ReplyDelete
    Replies
    1. just drop it again, and it will now work. tried and tested procedure.

      Delete
    2. try the one in cubao at gen santos st., or call 9110690

      Delete
  27. I read negative comments on Nikon Service Centre SM Megamall. I have a Nikon D40 dslr camera. I dropped it accidentally and the shutter was not working anymore. I would like to have it fix but i'm scared to go to Nikon SM Megamall. Is there any other Nikon service centers in manila?

    ReplyDelete
    Replies
    1. sa Araneta Center, Unit 4 Dona Consolacion Bldg., Gen. Santos St. Cubao QC... Colombia Photo name ng shop besides Puregold at Farmers Plaza, hilera nya ang Allied Bank. Or Call 911-2433

      Delete
  28. Boss/madam
    my Nikon cam has no power, free check up or consultation lang? maybe it needs a new battery lang eh.

    gyn of makati. thanks

    ReplyDelete
  29. hi ask ko lang po kase dinala ko po yung camera ko sa megamall service center nung Nov.2012 pero hanggang ngayun po hindi pa din po ayus ganu po bah katagal dapat mag antay.nakakainis lng po kasi lage ka nilang patatawagin pero ganun at ganun padin sasabihin nila tumawag ulit minsan sasabihin pa pag tumawag wala daw yung gumagawa eh bakit sila nagpapatawag ng ganung date kung wala naman pala yung gumagawa,,,

    salamat po.....

    ReplyDelete
  30. Hi,

    Meron po akong nikon D90, and isa kong memory card ng tanggalin ko sa memory slot napansin kong merong naiwang small plastic part which I cant take out from the slot. And when I tried to insert another memory in the slot the memory wont click in.

    I just want to know if megamall nikon service center do service this kind of problem? Any info that can help me.

    Thanks

    ReplyDelete
  31. available na po ba ang battery charger nang D3100? how much po?

    ReplyDelete
  32. nag le lens error po anu po un remedy para maayao ty

    ReplyDelete
  33. hi! ask ko lng kung anong dapat gawin sa d3000 ko kc my lumilitaw na error press shutter

    ReplyDelete
  34. hi,
    I just came back from Nikon Megamall service center.
    My unit is a D3200. I must say that their service really sucks.

    Let me enumerate them:

    1. The way they handle SLRs, they removed everything when they got it from me. When they handled the unit, the service personnel touched the mirror inside the body with his finger as they gave me back the unit.
    2. Their usual reply is they will have a feedback within 10 days which is kind of unacceptable thinking that they should have it in the first three days.
    3. They do not have the part needed locally and they said that it will take 1 month for them to order it. I informed them that if they are selling something locally, they should have all parts available since I just bought the camera late last December 2012 only, barely four months.
    4. The way they handle customers and inquiries in Megamall is unprofessional.

    I am just sharing this since I want to get the sentiments of those who bought the 2 year warranty support of Nikon Coumbia. Please comment. Thanks.

    ReplyDelete
  35. hi,

    I just came back from Nikon Megamall service center.
    My unit is a D3200. I must say that their service really sucks.

    Let me enumerate them:

    1. The way they handle SLRs, they removed the lens when they got it from me. When they handled the unit back, the service personnel touched the mirror inside the body with his finger and handed it carelessly.
    2. Their usual reply is they will have a feedback within 10 days which is kind of unacceptable thinking that they should have it in the first three days.
    3. They do not have the part needed locally and they said that it will take 1 month for them to order it. I informed them that if they are selling something locally, they should have all parts available since I just bought the camera late last December 2012 only, barely four months.
    4. The way they handle customers and inquiries in Megamall is unprofessional.

    I am just sharing this since I want to get the sentiments of those who bought the 2 year warranty support of Nikon Coumbia. Please comment. Thanks.

    ReplyDelete
    Replies
    1. so true service is bad...

      Delete
    2. thanks for the info, i'm planning to have my camera repair there, so instead i had to find another repair station

      Delete
  36. yup...ang hirap ng parts ng nikon daw!!! i bought my 5100 sa Henry's camera shop sa quiapo...

    ReplyDelete
  37. Yup...ang hirap ng after sales ng nikon...my 5100 nikon dlsr malfunctioned last march 2012....i brought it back to store where i purchased it, Henry's Camera shop in quiapo. I bought it last september 2012. the camera is entitled to a 1 yr warranty and their technician daw found out that there's a part needed to be replaced.."auto focus sensor". ang tagal nang parts...sasabihin lang sau, you just need to wait...wait and wait...until the parts become available...anak ng tupa...nakakabadtrip mag follow up...lalo na kung kelangan mo gamitin ung camera mo...

    ReplyDelete
  38. magkano po magpalinis ng lens?

    ReplyDelete
  39. Poor customer service is bad for the business.

    ReplyDelete
  40. I have been there a month ago... you need to wait for 10 days for the check up.. after ten days they will tell you how much it will cost... (VERY VERY expensive) palinis lang ng lense 2k na siya.. body repair charge is 6k (service pay lang yun) mine is d3100.. tapus plus part pa daw na papalitan it will cost me 24k all in all... tapus yung phone number na binigay nila to contact them hindi gunagana pag tinawagan mo nagriring pero after ng ring parang may magaangat syempre charge sau pero walang magsasalita.. I tried it in 5 diff phones kaya hindi phone ko ang may sira...
    iwan ko kasi yung sister ko na nagpalinis ng lens dun eh it took them 3 weeks to do it.. and it cost her 2500.. eh galing pa kami ng baguio parang lahat lahat ng gastos aabot sa 5k just for the lens to be cleaned...

    and damn the people working there are all RUDE.. specially yung babae... hindi man lang ngumingiti naging camera company pa sila... the person who assist me is yung parang chinese his name is glenn Uy.. he never smile even for a single time while he was talking to me... gosh grabe ang costumer service so poor... sigh!

    sorry sa rant... super hindi lang talaga ako satisfied sa kanila... nga pala 2 months lang ang warranty ng repair nila.. walang warranty ang parts na ilalagay nila.. sigh!!!

    ReplyDelete
  41. San to sa nikkon mismo?

    ReplyDelete
  42. ask ko lang po ano po ba problema pag nag error ang camera pero mumipitik naman pero wala registrong pic then after awhile gagana ulit then maya maya mag hang ulit? ano po kaya ang sira nya? san po maganda I pa check? tnx

    ReplyDelete
  43. hi meron lang pong itatanung kc ung lens ko na mirrorless ang nakalagay na sa lcd "lens error" anu po bang sira pag ganun ?

    ReplyDelete
  44. Hi po, I'm from La Union, I own a Nikon D2X, may dipirensiya ang card reader ko, CHR warning appears, I plan to have it repaired, san po mismo sa MEGAMALL yong center ng Nikon? May alam pa po ba kayong mas malapit na service center?

    ReplyDelete
  45. Hi po, I'm from La Union, I own a Nikon D2X, card reader po ang tama, CHR, I plan to have it repaired sa Nikon Service Center sa Mega Mall, san po mismo banda sa mega mall makikita service center? may mas malapit pa po bang servfice center? thanks!

    ReplyDelete
  46. ito rin gusto kong itanong..thank you po

    ReplyDelete
  47. gudeve po. sir, baka merong po kayong cellphone # po ng nikon service center..kailangan ko po matawagan regarding po sa problema ng d90 ko my hot pixel kc, tatanong ko sana kung magkano ma babayaran, kac malayu kac samin nasa mindanao agusan del norte po. maraming salamat po

    ReplyDelete
  48. question po please help me may d3100 pop up flash ayaw po gumana san po pwede ito pagawa at magkano po? obviously ayaw ko po pagawa ito sa mega pagbasa ko po ng mga post nyo para lang nasabi nila may service center sila... thanks po

    ReplyDelete

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