Readers were surveyed based on safety concerns, lack of comfortable seating, rude staff, hostile security, poor facilities, no (or few) services to pass the time, bribery, being kicked out and general hassles of being in the airport.
There will be numerous and long queues. The older terminal (Terminal 1) is in bad shape. Earlier this year, some bad press regarding the state of the airport made airport officials promise to clean its Terminal 1 toilets and provide running water and soap. Imagine.... they actually had to "promise" to offer this! In May, a ceiling at Terminal 1 carved in, while over at Terminal 3 a report came out in early October 2011 stating that the 9 year old terminal was "structurally flawed"
We're not finished yet.....there's more.
Forget about sleeping in this airport! You will not want to even close your eyes here! Bribery and theft exists. Airport taxes are collected, but the money does not seem to go towards the betterment of the airport. Document holders have been told their papers are not correct, but a fee of x amount should clear up the matter.
In terms of facilities, visitors will have better luck at the newer Terminal 3, where it is clean, spacious and one can find an internet connection. However, one must remember that, as mentioned previously, the terminal itself has been deemed "structually flawed".
The terminals are lacking services such as left luggage and pay-in lounges for transit passengers. However, the one big plus is the Free WiFi in the "passenger movement" areas.