Bought Luxury Couch tickets via Isarog bound Naga for me,my wife and three other friends.It was all good at first.I even thought if all provincial buses are like this,traveling would be #fun.But fun turned into horror when the bus was suddenly engulfed in smoke in the middle of South Superhighway.The engine malfunctioned.We hurriedly got out (panicky),scared it might explode or something.
30 minutes,1hour,2 hours and no sight of the replacement bus.Stress building.
30minutes standing along South Superhighway.
More than 2 hours total waiting for the bus replacement at Bicutan exit.
The replacement bus finally arrived after almost 2hours waiting.An hour or so prior to that,our driver said the bus was already on it's way.Ok,it took the bus an hour to navigate Cubao to Bicutan exit at 11pm.Kalokohan!
Then,when we are about to leave,we had to wait a few minutes more coz the driver seem to be having some problem again.We learned that he is cautious to travel coz his driver's license was with the towing company and the tow truck has already left with his license in it.Nakalimutan nyang kunin.Fail!
To be fair,he compensated for the lost time.We arrived in Naga City at exactly 7am.That means +/-7hrs from Alabang exit.The bad road network especially somewhere in Quezon + the ordinary seats meant we were not able to sleep well the entire duration of the trip.We were already haggard even before exiting Manila and more so where we arrived in Naga.
Their drivers/conductors don't even have load credits to make phone calls.Kami pa na mga pasahero ang nagpahiram ng cp para makatawag sila.
And they said all buses were out coz it's Friday night so they have no reserve buses similar to our bus.Huwattttttt????
And they a twitter handle which I was tweeting real time but until now,na-publish ko na tong entry,wala parin silang reply?
Do we don't deserve even a simple "we are sorry for the inconvenience" pampalubag loob? What about a part refund? Coz we paid 900php for luxury seats but we ended up in an ordinary aircon bus?
Well,I am not really pursuing the latter,I smell more headache if I do.For now,all I can say is, ---I AM NEVER RIDING BICOL ISAROG BUS LINE again!